Your initial consultation is the first and often most important step in your treatment.
Here’s what you can expect :
Since the Covid pandemic most consultations take place by video, but they can be by telephone or in person in clinic if preferred.
You can read about our team of consultants in the ‘Our Experts’ section of our website.
Many of the patients we see have grown frustrated with their treatment or with a failure to accurately diagnose the cause of their symptoms. As specialists in reflux, we appreciate how distressing this period can be, when you know something is wrong but you keep being told that your test results are ‘normal’. Our commitment to you is that we will listen respectfully to your description of your symptoms and make it our mission to provide you with an accurate diagnosis. Our use of the latest diagnostic techniques and our reflux multi-disciplinary team (see below) are an essential part of this process.
Here are some answers to some of the more common questions we hear about consultations.
Naturally, patients want to be seen as soon as possible. Most RefluxUK patients are seen within 7 days of their request for a consultation.
Your consultation costs £250. For this you get a 30 minute consultation with a consultant who is specialised in reflux treatment. You are not committed to any further treatment beyond your consultation.
Reflux is a complex disease. It can be difficult to diagnose, especially so for LPR (Silent Reflux) patients.
This is where RefluxUK has unique resources to draw upon, that directly benefit your diagnosis and treatment. We have gathered together a multi-disciplinary team of specialist reflux doctors all of whom represent different areas of expertise associated with reflux, and every case is reviewed by this group before we recommend surgery. The members of this team are recognised experts in their field.
At MDT meetings, our consultants bring details of their patients and discuss them with the group. In this way, every patient has the benefit of the team’s collective experience. It means that we can proceed with confidence in our diagnosis and is a tremendous source of reassurance for our patients. Only RefluxUK has an MDT that is specialised in reflux.
You can read more about it here.