At RefluxUK we are committed to protecting your privacy. All information we hold concerning you as an individual will be held and processed by RefluxUK in accordance with the provisions of the Data Protection Act 1998.

Only data which has been voluntarily provided through web forms or email will be held and such data will only be used by RefluxUK to administer our relationship with you in connection with medical matters and related purposes. We will not, without your consent, supply your name and address to any third party except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by law.

If you have indicated that you are interested in receiving regular information about RefluxUK services and activities, we will send you communications electronically.

We do not sell or rent user information to anyone. We may record data from the diagnosis tool btu this is purely numerical unless you specify that you’d like us to know your score.  We may, from time to time use data collected by the diagnosis tool for our own research.
If you use our website and are asked for personal information at any point, you are only sharing that information with RefluxUK alone, unless otherwise stated.
We will not request or collect the following information on any public (i.e. non-password driven) section of this website:

  • Clinical data that identifies you personally, such as your private medical history
  • Data that reveals confidential data about your own clinical activities, such as your patient profiles or lists
  • Any other data that might compromise patient safety or confidentiality

When using the payment forms on our site, the payments are processed through by Stripe. and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place. We do not store your payment details on our website.
As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. For more information about this please contact
RefluxUK may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 01 April 2016.


The RefluxUK website, like many websites, uses cookies in order to provide a more personalised web service. A cookie is a text-only string of information that we pass to your computer’s hard disk through your web browser so that our website can remember you. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, which is usually a randomly generated unique number. In addition to “session cookies” which do not remain active after you leave our site, our diagnosis tool uses session cookies which store information during your time on the website but will not be saved on leaving the site, unless specified when using the telephone appointment booking form . You can refuse cookies but you may not be able to use all the interactive features of our website. For more information about cookies, please see


All information contained on this site is intended for general purposes only. It is not a substitute for professional medical advice or a medical examination. Always seek the advice of your consultant, GP, or other qualified health professional before starting any new treatment. Medical information changes rapidly and while RefluxUK make efforts to update the content on the site; some information may become updated before it is reflected on our website. Remember to always seek the opinion of a medical doctor.
This website contains links to third party websites for which the RefluxUK is not responsible, nor do we necessarily endorse the content expressed within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages. Nor does it imply that RefluxUK recommends or endorses a particular company.


We take every measure available to protect the confidentiality of our users. If you submit a message or request via a contact form or booking form on our website, the information you provide may be stored on our server for use by RefluxUK (with the exception of payment details). Our website uses a 2048-bit PCI compliant SSL certificate.